Remarkable Health Launches Mobile Technology to Help Behavioral Health and DD Providers Adopt Value-driven Reimbursement Models

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New mobile capabilities drive innovation in clinical documentation, data analytics and client engagement

 

Scottsdale, Arizona: Remarkable Health, an innovative technology partner for behavioral health and DD providers, announced today new survey data on the IT readiness of behavioral health providers for value-based reimbursement models. The survey results reveal some red flags in preparedness, including a disconnect between the confidence in readiness and the actual IT progress toward readiness. Agencies still using traditional electronic health record technology are seeing the need to upgrade to capabilities that embrace the evolution of how clinicians work with clients and the way behavioral health services are documented and billed. Since many responding agencies also report the intention to expand their services in community- and home-based settings, readiness will increasingly involve the ability to capture clinical documentation in a mobile setting and to capture billing-ready service data from the field to improve client outcomes and lower care costs.

Another significant trend from the research is the change in how agencies document and track client engagement and client interaction in their treatment plans—and how well the agency’s technology is geared to embrace those shifts, whether the data is gathered in the field or on a client portal. However, among the issues involved in moving toward successful value-based reimbursement processes, survey respondents identify serious gaps in IT capabilities and staff data capture capabilities, as well as disconnects in documentation workflow and time-to-bill conversions.

At NATCON 2019, Remarkable Health is launching two new products to arm providers with innovative client engagement and clinical-based business intelligence tools.

  • Remarkable Health Insights: This mobile-friendly business intelligence dashboard empowers key stakeholders to make impactful business decisions by placing data at their fingertips, such as A/R balance/aging, appointments, authorization, claim status, progress note production, revenue treatment plan, unsigned notes and more.

 

  • Remarkable.me: Currently in early development, this client-facing mobile app will reduce dropout and no-show rates by improving the provider-client relationship with real-time engagement capabilities. Powered by Bells, an intelligent care assistant, machine learning will leverage the many data points captured by a provider’s EHR platform to increase engagement, enrich the care experience and keep staff informed of clients’ progress in between sessions.

“The mission at Remarkable Health is to help providers remove the obstacles to quality care and outcomes through technology,” says Peter Flick, CEO. “We want to partner with providers to collaborate and identify opportunities to shape technology for the shifts ahead through innovation and thoughtful development.”

Over the past year, Remarkable Health has worked closely with several providers to develop its offline mobile app for client information, case management documentation and scheduling. “I think the efficiency is probably the biggest advantage,” said Shelli Schottler, LMSW, Community Services Director at Pawnee Mental Health Services, Manhattan, Kansas, whose clinicians are using Remarkable Health’s CT|One Mobile EHR. “The mobile app helps our staff stay more informed and know what is happening with the client before arriving for a visit. Based on the staff member’s role, the app enables clinicians to pull up notes from other providers quickly, which is helpful when our staff members are meeting with other agencies or individuals. That helps us work efficiently and be professional to others.”

 

Visit us at NATCON 2019 at Booth 911 to hear CEO Peter Flick and and CTO Alan Ortego speak on how to remove the documentation and workflow obstacles to prepare for value-based payment models and other upcoming industry changes.

To join the conversation, schedule a meeting at NATCON.

 

About Remarkable Health:

For more than 25 years, Remarkable Health has pioneered innovation through technology for behavioral health and I/DD service providers. We believe the services our partners deliver work best when centered around the needs of their clients. Our integrated suite of outcomes management, EHR, mobile and data analytics technology ensures the entire team is armed with the right tools to improve client outcomes and agency efficiency. Our solution flexes to the unique procedures, workflows and regulations of our partners so they can eliminate costly workarounds and focus on delivering value-based care and engagement. Experience the Remarkable difference, contact us at (480) 550-8077 or www.RemarkableHealth.com.

Remarkable Health Welcomes Mostafa Ahmed As Chief Financial Officer

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Scottsdale, AZ –  March 4th, 2019 – Remarkable Health is proud to announce that Mostafa Ahmed has joined the company as Chief Financial Officer. Mostafa will oversee the finance and accounting team at Remarkable Health, and lead the company’s financial reporting, budgeting and forecasting. Mostafa is an experienced Financial Executive with over 20 years of experience.

Mostafa will help with the development and execution of Remarkable Health’s strategic plan and growth initiatives. “I am honored to join Remarkable Health and be part of some of the most innovative minds in the healthcare industry. Our goal is to develop the best, most user friendly technology out there to enable the behavioral health agencies to focus on what really matters. I am looking forward to working alongside our growing world class team to execute the company’s growth strategy and serve more and more happy customers.”

“We’ve found a great asset in Mostafa. His experience working with similarly structured SaaS companies will be of tremendous value to Remarkable Health as we continue down our path of growth and innovation,” said Peter Flick, President and Chief Executive Officer. “In addition to being highly intelligent, Mostafa’s friendly demeanor, combined with his ability to Get Shit Done, make him the ideal culture fit for us.”

Mostafa served as CFO in a number of high-growth software companies where he was responsible for investor and lender relations, developing and managing financial and business strategies, and legal and compliance. Mostafa has significant experience in Mergers and Acquisitions, Private Equity transactions, structure and management of complex equity and debt capital. Mostafa serves as an Advisory Board member in a number of high-tech startups and non-for-profit organizations. Mostafa is a CPA (inactive) and holds a BS in Accounting from the University of Ain Shams, Egypt.

For additional information, visit https://www.remarkablehealth.com/

 

About Remarkable Health

Remarkable Health is a 26-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our provider success platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Welcomes Megan Floyd As Vice President Of Product Marketing

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January 19th 2018 – Remarkable Health is proud to announce that Megan Floyd has joined the company as Vice President, Product Marketing. In this role, Megan will be responsible for the company’s go-to-market strategy, sales enablement, demand generation, and marketing communications.

“With more than 12 years of product marketing experience, Megan has a proven track record of driving business results through innovative, multi-channel marketing campaigns and building high-performance teams across a variety of industries,” said Peter Flick, President and CEO, Remarkable Health. “Her relentless focus on creating alignment between product, growth and marketing teams will be a key enabler in our ability to help customers successfully adopt our solutions and enable their end users to focus on creating remarkable outcomes for their clients.”

“Remarkable Health is committed to driving innovation in the Behavioral Health and Human Services market,” said Megan. “Along with our Product and Growth teams, we’re excited to partner with our customers to build solutions that go beyond the core EHR functionality that exists today in order to remove the obstacles to quality care and outcomes.”

Prior to Remarkable Health, Megan was the Director of Product Marketing for Faithlife, a technology company that equipped churches with mobile apps and digital tools to study and share the Bible. Before Faithlife, Megan was the Director of Product Marketing for Blancco, an international data security company that specializes in data erasure and computer reuse for corporations, governments and computer remarketing companies; and TEGNA, a publicly traded broadcast, digital media and marketing services company.

“On behalf of the executive team, our employees, our customers and our partner community, I want to welcome Megan to Remarkable Health,” said Peter. “I feel confident Megan will provide the strategic guidance and the tools needed to support our growth goals while also being a driver of product and business strategy for the organization.”

For additional information, visit www.remarkablehealth.com

About Remarkable Health

Remarkable Health is a 25-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our Outcomes Management platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Adds Felicia Conner As Director Of Customer Success

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November 5th 2018Remarkable Health is proud to announce that Felicia Conner has joined the company as Director of Customer Success. With her team, Felicia will work to ensure every customer receives an exceptional customer experience from implementation to support.  Felicia stated, “I am very excited to be working at Remarkable Health as the Director of CS. I am incredibly passionate about the customer’s experience and about our company’s values and mission.  Remarkable Health is doing a lot of wonderful things for the Behavioral Health space and I am excited to be a part of it. I have a team that shares the same passion for and dedication to the customer. There are only great things to come!”

Peter Flick, President & Chief Executive Officer of Remarkable Health, said, “I’m truly excited to add Felicia to our leadership team. Her genuine compassion for the customer and desire to create the best possible customer experience are evident and she will be a valuable asset to Remarkable Health.”

Prior to Remarkable Health, Felicia was the Manager of Training for PatientPop, a practice growth solution that created SEO optimized websites for healthcare providers to help them attract more patients and manage their online reputation.  Before PatientPop, Felicia was the Manager of Training and Quality Assurance at Kareo, a cloud-based practice management and EHR software company, where she was in charge of all internal training initiatives company-wide and built out a team of quality analysts to ensure all customer facing roles were delivering the best service possible.

For additional information, visit www.remarkablehealth.com

About Remarkable Health

Remarkable Health is a 25-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our provider success platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Welcomes Alan Ortego As Chief Technology Officer

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May 21st, 2018 – Scottsdale, AZ – Remarkable Health is proud to announce that Alan Ortego has joined the company as Chief Technology Officer. Alan will oversee the product and engineering teams at Remarkable Health, as well as lead the company’s product roadmap and technical operations. Alan is an experienced technology executive with over 15 years of leadership experience architecting and developing innovative software products, making him a strong addition to the company.

Along with his team, Alan will work to architect and develop solutions that serve the needs of behavioral health providers and their clients. Alan stated, “Remarkable Health is working to transform behavioral health and I am tremendously excited to join this strong, innovative and forward-thinking team.  I look forward to using my healthcare technology experience to focus on the specific issues of our providers, and to enhance, grow and create products that will allow our providers to focus on what matters – their clients.”

“Without a doubt Alan is a talented CTO with experience relevant to our industry.” said Peter Flick, President & Chief Executive Officer. “He has the unique ability as a technology leader to deliver awesome products, lead a team, and create a culture of growth. We’re extremely excited about the impact he will have on furthering our mission to create products that deliver Wow! moments for behavioral health providers and their clients.”

Prior to Remarkable Health, Alan was Chief Technology Officer at eMDs, an industry leading EHR and practice management solution for physicians where he led high-performance teams of architects, engineers, and developers to deliver new SaaS products. Alan also previously served as Sr. Director of Engineering and Chief Architect at eMDs. Prior to eMDs he was Lead Application Developer at VueCentric where he led development on the company’s core product, MortgageDashboard. Earlier in his career Alan led the Applications Development Team at Innovative Way, was a Solutions Analyst at Experian Scorex, and was an Application Developer at Applied Materials.

For additional information, visit https://www.remarkablehealth.com/

About Remarkable Health

Remarkable Health is a 25-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our provider success platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Names Drew Schulz As Director Of Corporate Development

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4/18/2018 – Scottsdale, AZ – Remarkable Health is proud to announce that Drew Schulz has joined the company as Director of Corporate Development and will lead strategic projects, partnerships, and M&A at Remarkable Health.

Peter Flick, President & Chief Executive Officer, said, “Drew has deep domain experience in uncovering latent value, especially around technology that touches people, making him a strong addition to the company.”

Along with Peter, Drew will lead strategic initiatives to drive outsize value growth at Remarkable Health. Drew stated, “I’m honored and excited to be part of this Remarkable team who have consistently created extraordinary outcomes for customers.”

Prior to Remarkable Health, Drew was Director of Corporate Development at Madison Reed where he led the $25 million Series C fundraise and other strategic initiatives. Drew also spent time at GE Ventures focused on early stage and growth funds’ strategy, was part of the Technology Investment Banking Group at Morgan Stanley, and is an angel investor and advisor to several early stage companies. He started his career as a management consultant at ZS Associates and earned his MBA at The Wharton School at the University of Pennsylvania.

For additional information, visit https://www.remarkablehealth.com/.

About Remarkable Health

Remarkable Health is a 25-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our provider success platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Names Amber Bollinger As Vice President Of People Operations

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April 6th, 2018 – Scottsdale, AZ – Remarkable Health is proud to announce that Amber Bollinger has joined the company as Vice President of People Operations. Amber will work to grow Remarkable Health’s amazing culture, create high performing teams, and further establish the company as one of the top places to work in Arizona. With over 20 years of experience leading HR, Recruiting, and Talent Management Amber is an exciting addition the Remarkable Health family.

In her new role, Amber will work across the organization to own the entire people experience, including talent acquisition, onboarding, HR, training, performance development, team culture and the office experience. In regards to joining the team, Amber said, “I’m truly excited to be a part of an organization whose values and purpose are connected to the people; those that work at Remarkable Health and our customers. The people experience is the most influential and memorable in any work environment, and with the leadership here at Remarkable, I look forward to being able to create some truly remarkable people experiences.”

Peter Flick, President & Chief Executive Officer of Remarkable Health, said, “People and culture are the most important ingredients of what makes Remarkable Health a special place. Adding Amber to the team and leveraging her amazing skillset as a People Leader will enable us to continually attract excellent talent and drive continual performing development for how we execute. Her impact will position us well to augment the culture and high-performing teams that we’ve built to date in order to deliver the best products, services, and support in our category.”

Prior to Remarkable Health, Amber was Director of Talent & Development at Ace Asphalt of the Southwest, a full service asphalt paving company recognized on the Inc. 5000 list as one of the fastest growing companies in America. At Ace Asphalt, Amber Lead the HR team and dedicated her time to developing and recruiting top talent. Amber also served as the Head of Organizational Development & Talent Acquisition for Centuri Construction Group where she worked with the executive team to strategize and execute talent acquisition and management programs across the organization. Earlier in her career Amber was a Training and Development Manager at Saputo Cheese, USA and National Manager of Training and Development at IPC International.

For additional information, visit https://www.remarkablehealth.com/.

About Remarkable Health

Remarkable Health is a 25-year pioneer offering practice management software to the Behavioral Health and Human Service community. Our provider success platform enables health care providers to improve more lives by spending less time in front of a screen and more time helping their clients. Our flagship product, CT|One is a complete hosted Electronic Health Record (EHR) – Clinical, Billing, Scheduling, Medication Management / e-Prescribing, Reporting, etc. – for inpatient, outpatient and residential settings.

Remarkable Health Hosts Ribbon Cutting Ceremony For New Corporate Headquarters

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Behavioral Health EHR company continues to grow and expand its commitment to the Scottsdale business community.

Scottsdale, Arizona February 1st, 2018

Remarkable Health showcased its commitment to the booming Phoenix tech industry by hosting a ribbon cutting ceremony to celebrate the move to its new corporate headquarters located in the newly renovated Quad office complex located at 6200 E Thomas Road in Scottsdale, Arizona. The event on January 23rd, 2018 at 11:30am (MST) was attended by Remarkable Health employees; Jim Lane, mayor of Scottsdale; Scottsdale Chamber of Commerce members; local Arizona customers; and business family and friends.

Remarkable Health is a 25-year pioneer offering practice management software through an integrated Electronic Health Record platform consisting of Clinical, Billing, Scheduling, Reporting, and Medication Management modules specifically for community based mental health providers.

Remarkable Health was previously located in Chandler, Arizona from 2014 to 2017, and prior to that in Gilbert, AZ, where it was formally known as ClaimTrak Systems, Inc. In 2015, Peter Flick, now President and CEO of Remarkable Health, acquired ClaimTrak. At that time, the company had around 70 clients and just under 30 employees. In December of 2016 the company underwent a significant rebranding initiative and changed their name to Remarkable Health in in an effort to better reflect their culture, philosophy, and mission to eliminate obstacles that prevent people from doing what they’re meant to do.

Today, Remarkable Health has increased its office space to support its continued growth. With a client base of more than 140 organizations across the U.S., the company now employs over 50 people. Remarkable Health selected The Quad as one of most sought after office spaces in the Old Town Scottsdale area who had recently committed to over $22 million in renovations. Now one of eighteen tenants, they join a vast group of both new and seasoned Arizona businesses looking to make an impact both locally and nation-wide.

“Our goal is to make it ten times easier for behavioral health providers to create wow moments and we are putting our money where our mouth is,” said Peter Flick, CEO of Remarkable Health. “We are investing in our people and our customers. This office is one piece of many that will allow us to have a home and position us for the next decade as we work to create the best culture and environment, and do meaningful things. I am humbled and grateful for the opportunity that we have as a company to really build a cause driven brand and grow within this community.”

“I want to not only congratulate, but recognize Remarkable Health for bringing their business to Scottsdale,” said Jim Lane, mayor of Scottsdale. “To bring a good solid business in something that is entirely within the realm of what Scottsdale aims to be, a healthy community on all levels. With the current issues we face right now, whether its state wide or national, like the opioid crisis, what Remarkable Health is able to provide with software and data analysis are the things that are going to be critically important.”

This past year Remarkable Health was recognized as one of the 2017’s 100 Best Companies in Arizona – Best of the Future by Best Companies AZ, as well as selected as one of the Top 10 within that group for Work-Life Balance.

For more information please contact Ashley Dooley at 602-892-0159 or adooley@remarkablehealth.com

About Remarkable Health, LLC

Remarkable Health is the leading Provider Success Software Company focused on the behavioral health and human services industries. We passionately focus on providing behavioral health, substance abuse and human service organizations the tools they need to provide remarkable client experiences. We offer a purpose-built, integrated platform consisting of Electronic Health Record (EHR)—Clinical, Billing, Scheduling, Reporting, and Medication Management —for inpatient, outpatient, and residential facilities.  For more information call 602.888.9606 or visit https://www.remarkablehealth.com

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Company Contact:

Ashley Dooley

Director of Marketing

Remarkable Health

adooley@remarkablehealth.com

602-892-0159

Remarkable Health Named One Of Arizona’s Best Companies For Work-Life Balance

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Between implementing health and wellness initiatives and building fun cultures that promote flexibility, several stellar organizations among the 100 Best Arizona Companies work extra hard to keep their people happy. Meet some of the best companies for work-life balance — including American Express, Remarkable Health, Henry+Horne, meltmedia, Ryan, Longboard Asset Management, Shutterfly, USAA, Vanguard, and Workiva.

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