Top 5 Features You Need in a Behavioral Health EHR System

By | | No Comments

Do you know what to look for in a behavioral health EHR solution that will ensure the fullness of your needs are met for optimal organization success? With the proliferation of behavioral health software vendors offering solutions, it’s hard to determine what’s most important.

Here are the top 5 features you need to ensure a behavioral health EHR solution provides before you commit to a vendor.

  1. Full integration. Some vendors claim their systems are “all-in-one” solutions, but use third-party software to complete their solution. For example, billing and scheduling may be managed on different internal systems or by a third-party vendor instead of fully integrated into a complete EHR solution. A fully integrated EHR solution offers the full spectrum of care functionality on one platform. Centralized data is accessible between functional teams with everything you need to manage your business from a single dashboard. Without the full cache of features integrated into one cohesive system, you run the risk of having information in separate software programs that don’t communicate with each other.
  2. Meaningful Use (MU) and ONC-certified. The Office of the National Coordinator (ONC) for Health IT identifies Authorized Testing and Certification Bodies (ATCB) that ensure an EHR solution meets the definition of “certified EHR technology.” To be compliant with standards, implementation specifications, and certification criteria adopted by the U.S. Department of Health and Human Services, you should choose an EHR solution vendor who is “ONC certified”.
  3. Flexible and Scalable. Look for a solution that is flexible by providing a wide range of content serving many different types of behavioral health programs and populations and is scalable to meet your agency’s needs today and as you grow into the future. This will help you mitigate the risk that your solution will become outdated as your business grows and changes with the ever-changing healthcare environment.
  4. Reporting and Analytics Capable. To easily and effectively meet compliance and auditing requirements, a system and vendor partner offering reporting and analytics capabilities will allow you to generate comprehensive reports as needed. Not only will this help you manage the business end of your practice, but it also lets you mine the data in your system to make better client care decisions.
  5. Paperless solution. This is the goal of a successful EHR solution and one that will have a positive impact on productivity and efficiency. It creates one centralized location for all client information providing your cliincal staff access to real-time data for better care decisions, assist your administrators in making sound business decisions, support seamless billing efforts and improved reimbursements, reduce your paper footprint and free up time to focus on client care and growing your organization.

The ClaimTrak Difference

ClaimTrak’s hosted solution provides all 5 of these important features and much more. For example, our EHR platform integrates with the Health Information Exchange, allows scanning and faxing, and offers auto export functionality so you can send electronic documents to partners.

We put together a valuable resource entitled The Complete Guide to a Fully Integrated EHR for Behavioral Health that offers more in-depth detail on what to look for and how to select an EHR solution.

Download your copy here and learn how to mitigate the risk of choosing the wrong solution.

How an EHR Software Platform Improves Revenue Cycle Management

By | | No Comments

If you’re considering implementing an EHR software solution to improve the quality of client care, a fully integrated EHR system can also help you improve revenue cycle management (RCM) by streamlining the collection process, beginning at the point of care.

The goal of an EHR software platform is to improve your level of client care by sharing patient data among clinical staff. Another advantage is sharing that information captured at the point of care with administrative and billing staff. This creates efficiencies that have a direct impact on your revenue cycle.

Covered Procedures

When your EHR software integrates the clinical data with an RCM system as provided by a fully integrated solution, clinicians can check to ensure procedures and tests are covered by the insurer before ordering them. This reduces the risk of denial and accelerates the time to reimbursement.

In addition, alternative treatments can be explored when a clinician is able to determine what will be rejected by an insurer or if the client can pay for his or her share of the treatment. This not only improves the likelihood of claims being approved on first submission, but also allows clinicians to offer improved client care alternatives that affect the quality of care.

Increased Accuracy

A fully integrated EHR solution that includes revenue cycle management functionality allows data to be captured at the point of care and linked to claims submission. This decreases the likelihood errors are made that result in payment being denied or delayed. Billings can be issued quicker and with fewer clerical errors, increasing efficiency and accuracy.

Revenue Projections

When a clinician makes a diagnosis and determines a course of treatment, an integrated EHR solution allows administrative and financial staff to analyze the data captured in real time. This will increase the accuracy of your practice’s revenue projections, making it easier to plan for the long-term based on actual data involved instead of estimates.

When you add in data analytics, financial projections become more targeted and easier to measure. Instead of making projections based on what is expected to occur in the future, you can use the intelligence gained from the data in your system to extrapolate on actual information.

Revenue Cycle Gaps

By integrating all of your systems in one solution, you’ll be able to analyze the entire workflow from intake to claim submission. This will help you identify gaps where inaccuracies and inefficiencies exist so that you can improve your processes and close these gaps. This will impact not only productivity in a positive way, but will help you strengthen your denial prevention efforts. These gaps in your process can be identified quickly and easily in a fully integrated EHR software platform to tighten up your entire revenue cycle management from beginning to end.

Get More Information

ClaimTrak has developed an e-Book that goes in depth into what constitutes a fully integrated EHR software platform and how to determine if a vendor’s solution meets those requirements.

The Complete Guide to a Fully Integrated EHR for Behavioral Health pulls from ClaimTrak’s vast experience and expertise in servicing behavioral health providers with an industry-leading comprehensive solution.

The guide details what to look for in a vendor and the 12 specific questions you should ask before making your selection. If you’re considering an EHR solution, you need to read this resource first before beginning your search to find the right system.

You can download a copy here.

Why You Need to Upgrade Your Behavioral Health EHR Solution

By | | No Comments

If you’re still dealing with paper records or trying to wrangle together a hybrid mixture of disparate systems, you need to consider upgrading to a fully integrated EHR solution. The cost of upgrading is offset by increased productivity, better revenue cycle management, and more importantly, improved client care.

Here are the top 3 reasons why you shouldn’t put off upgrading any longer.

All systems should “talk.”

Does this describe your current situation:

Your billing system doesn’t talk to your client care records, making it time-consuming and error-prone to submit claims for reimbursement. Or you don’t have a scheduling and documentation system that can help you proactively and consistently manage your client’s treatment.

A fully integrated system has all you need on one comprehensive platform. Billing, scheduling, intake, progress notes, treatment information, e-prescribing, and more —it all comes together in a single system to let you easily manage every aspect of client and administrative functions together. No longer is information sequestered in separate silos that aren’t accessible to everyone.

Take advantage of cutting-edge technology.

There’s a reason why technology is so important in today’s business environment. It creates new and improved processes that lead to real-time efficiencies in almost all aspects of clinical and administrative tasks.

An excellent case in point is voice transcription capabilities. Busy clinicians trying to communicate with their clients during office visits while typing notes into a system can create distractions and frustration. Cutting-edge technology allows clinicians to dictate their notes into a system and have it transcribed into text that’s readily available at a moment’s notice.

Streamline upgrades and new features.

If you’re using a hodgepodge of systems to track your administrative,billing and clinical processes, you understand the difficulty in working with multiple vendors when it’s time to add new features or push an upgrade.

Imagine the convenience of a single system that handles your workflows on both the clinical and practice management side of the house. The vendor pushes upgrades and new features through on their end, eliminating downtime and lost productivity on your end.

Final thoughts

Now imagine dealing with one vendor who provides timely responses and resolution to support your practice. This is perhaps the most important reason why it’s time to upgrade your EHR solution.

This is why ClaimTrak put together a comprehensive resource to help you wade through the process of selecting a vendor to partner with upgrading your EHR solution. Titled The Complete Guide to a Fully Integrated EHR for Behavioral Health, this information-packed e-Book gives you the insight from years of experience assisting behavioral health providers achieve marked improvements in client care and business efficiency.

Download your copy today and see how this one decision today can help your practice succeed in the future.

Are You Ready for a New Behavioral Health EHR Solution?

By | | No Comments

Are you considering upgrading your current systems to a fully integrated EHR solution offering complete care functionality on a single platform? Or perhaps you’re still using paper records and spreadsheets to manage your practice and realize there must be a better way.

Here are a few questions you should ask first to see how ready you are to make the switch.

Is your staff ready for a change?

Maybe staff morale is low because everyone spends more time chasing down information and processing paperwork and less time focusing on how to help clients become healthier and more vital.

Is client care truly optimized or is your staff trying to make it through the week?

Providing excellent client care is everyone’s ultimate goal and those on the front lines of behavioral healthcare are struggling to find ways to do more with less. Not being able to fully live your organization’s mission can cause staff burnout and frustration.

How can an EHR platform can help answer those questions?

Upgrading to a fully integrated behavioral health EHR solution results in efficiencies that give clinicians and staff more time to treat clients and eliminates the need to use multiple systems or waste time digging through paper files . And a new EHR solution lets your staff leave the office and still stay connected to the practice.

Imagine the boost to morale if your staff had more time to focus on what really matters—client care. Making the decision to upgrade to a new behavioral health EHR solution is a crucial step towards helping your organization achieve those goals.

A new resource offers more information.

ClaimTrak put together a highly informative resource to help you determine if you’re ready to upgrade your EHR solution. Titled The Complete Guide to a Fully Integrated EHR for Behavioral Health, this information-dense e-Book gives you the advice gained from years assisting behavioral health providers achieve excellence in client care and overall business efficiency.

Download your copy today.